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Easily please your clients with great customer service

Easily please your clients with great customer service

Our mission is to look after the financial best interests with automation

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Earn way more on savings

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9.2

ROI

Build your wealth with 100.000+ users worldwide!

More flexible and helpful for you & your users.

Virtual events make it easier for users to follow their interactions. Users easily understand the topics discussed.

Simple Video View

Fellow helps managers have the best one-on-ones with their direct reports.

One-on-One Meetings

Fellow helps managers have the best one-on-ones with their direct reports.

Cross-Functional Meetings

Fellow helps managers have the best one-on-ones with their direct reports.

Team Meetings

Fellow helps managers have the best one-on-ones with their direct reports.

Encourage Continuous Improvement

Give and get feedback as work happens. Request and track real-time feedback on meetings, recent projects.

Features that help for easy meetings

Fully loaded with features designed to give you the best web conferencing experience ever.

HD on any device

Connect hybrid teams over flawless HD video and audio across multiple devices, with no time limitations and support for up to 200 video participants.

Uncompromised security

Protect every conversation with end-to-end encryption, passcode protection, waiting room, and other amazing features.

Switch from phone to video with a tap

Hop from a phone call straight to a video call without opening another app.

Move faster with your tools in one place

With your other work apps connected to Lumi, you can work faster by switching tabs less. And with powerful tools like Ezytor Builder, you can automate away routine tasks.

Collaboration made easy

Fully loaded with features designed to give you the best web conferencing experience ever.

In-Call Messaging

Virtual events make it easier for users to follow their interactions. Users easily understand the topics discussed.

Private Chat Rooms

Virtual events make it easier for users to follow their interactions. Users easily understand the topics discussed.

Free Mobile App

Virtual events make it easier for users to follow their interactions. Users easily understand the topics discussed.

Frequently asked questions

What is the difference between Lumi Video and Video Pro/Pro+?

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Do I need to download a separate Lumi app?

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Do you need the Lumi app to join a meeting?

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Is Lumi Video safe?

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How can I record my video meeting?

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Get early access

Start your 14-day free trial today and see what Lumi can do for your business.

Easily please your clients with great customer service

Customer service is improved with chat and video calls. We create software to satisfy client demands, empower your team, and maintain company synchronization.

Trusted by over 1500 companies across the world

Be present on all available platforms.

Get started with 130 features and 200 integrations.

Windows

Microsoft Windows is a widely used operating system for personal computers.

MacOS

Apple’s operating system is called macOS and is used on Apple’s line of Mac computers.

Linux

Linux is a free, open-source operating system that runs on a variety of computers.

Everything you need for providing world-class support.

Analyse and improve your customer service.

With knowledge on task distribution, SLA breaches, and team performance, you can enhance your customer service. Create unique reports to track KPIs particular to your company.

Connect on popular customer Channels

Impress clients by being accessible through their preferred channel and facilitating smooth transitions at each stage of the customer experience. Include of conversational interfaces, such as live chat, call center assistance.

Simple yet powerful Ticketing System

Manage all client communications in one app to save time. Maintain a record of all communications, integrate your preferred tools, automate routine operations.

Our customers say it best.

Sarah Naughton

XperienceHR

We still provide remote customer service in part by utilizing CIVER's online chat platform. Customers visiting our website can connect to a Navigator in real time by clicking the chat button. Thanks to @civer, we were able to keep in touch with our clients at this difficult period.

Jens Malmqvist

Websignal

Also, I want to thank @Cliver! After an upgrade, we recently had a difficulty with a Magento setup, but despite this, they persisted, and the support team did their magic. We have used them for the last ten years. Thank you everybody!

Sarah Naughton

XperienceHR

We still provide remote customer service in part by utilizing CIVER's online chat platform. Customers visiting our website can connect to a Navigator in real time by clicking the chat button. Thanks to @civer, we were able to keep in touch with our clients at this difficult period.

Vojtech Kelecsenyi.

Vojtech Kelecsenyi.

123-Nakup

Randomly joining chat on our website (shoutout @cliver) is one of my absolute favorite things ever. Simply conversing with your consumers is wonderful since it serves to remind you of why you do what you do. If you have chat but have never used it, I strongly suggest it.

Amily Moalin

WP Officer

Also, I want to thank @Cliver! After an upgrade, we recently had a difficulty with a Magento setup, but despite this, they persisted, and the support team did their magic. We have used them for the last ten years. Thank you everybody!

Easy integration with 120+ tools.

Connect your favorite apps to Civer software. Chat with customers, enter their information into a CRM, handle orders, and take payments.

Multi-channel support

Automated ticket routing

Real-time reporting

Customer history

This allows companies to reach customers through their preferred method of communication and respond to them quickly and efficiently. The software can also prioritize and manage the volume of inquiries, ensuring that each customer receives a prompt and satisfactory response.

This feature automatically assigns support tickets to the most appropriate agent based on their skills and availability. This helps ensure that each customer’s inquiry is handled by the right person and reduces wait times.

A built-in knowledge base provides quick answers to frequently asked customer questions, reducing the workload on support teams and improving customer satisfaction.

Workflows can be customized to match the company’s support policies, ticket prioritization, and escalation procedures, ensuring that each customer’s issue is handled efficiently and effectively.

Workflows can be customized to match the company’s support policies, ticket prioritization, and escalation procedures, ensuring that each customer’s issue is handled efficiently and effectively.

Workflows can be customized to match the company’s support policies, ticket prioritization, and escalation procedures, ensuring that each customer’s issue is handled efficiently and effectively.

Try Lumi for free right away!

Boost the traffic to your website and social media accounts. online traffic into sales, and clients into advocates.